Many businesses are finding that their old, on-premises telecommunication system is rapidly becoming outdated. It lacks capabilities that would make the organization more efficient. It’s cumbersome to manage a hybrid workforce with some staff on-site and others working remotely. And… View more
Few things are more frustrating to customers than having to repeat the same information over and over. A customer emails a question or complaint. They call to follow up and have to repeat everything. Or they start an online chat… View more
Multi-instance vs. multi-tenant may sound like an obscure debate telecom engineers might have at happy hour. But if you want a system with maximum performance, reliability, and security, it’s an important question to ask. Chances are, your UCaaS partner set… View more
CHERRY HILL, N.J. (April 27, 2020) — Can a world-renowned university continue to provide a high-quality education, conduct research, and collaborate in the midst of a global pandemic? With a Unified Communications as a Service (UCaaS) system that makes it… View more
CHERRY HILL, N.J. (April 23, 2020) — For a hospital, the ability for medical personnel, families, patients, and other stakeholders to quickly, efficiently, and accurately communicate is critical. That’s what Community Memorial Hospital, a rural hospital in New York State,… View more
