Services
Your Mitel Partner Before, During, and After the Sale
As a Mitel Platinum Partner and Mitel Exclusive Partner, Cloud9 Infrastructure helps channel partners support Mitel MiVoice Business (MiVB) platforms—whether on-premises, cloud-based, or hybrid—at every stage of the process.
Before the Sale: Cloud9 Infrastructure helps channel partners turn prospects into clients and sell upgrades and expansions—including AI integration—to existing accounts. We offer a dedicated Infrastructure as a Service (IaaS) solution, built on Mitel technology exclusively for Mitel applications. Our Mitel-focused tech experts can educate salespeople, provide Visio drawings and network designs, and serve as a deep resource for answers.
During the Sale: Cloud9 Infrastructure provides remote installation and programming, including integration with existing operations. Channel partners can use Cloud9 Infrastructure as an extension of their own tech team or enjoy the benefits of a complete turnkey solution.
After the Sale: Cloud9 Infrastructure offers ongoing training to channel partners and end users throughout the life of a contract. Channel partners also use Cloud9 Infrastructure to provide customers with 24/7/365 white-glove support from U.S.-based tech experts. When customers are ready for upgrades, Cloud9 Infrastructure makes the changes seamless and efficient.
Mitel-Specific Support for On-Premises Systems
For channel partner customers not ready for cloud-based communications—or those with hybrid systems—Cloud9 Infrastructure can manage all carrier services for on-premises solutions, including:
- Internet circuits
- Dedicated voice-only private lines
- EPL/ENS
- SD-WAN
- SIP trunking
We can also handle moves and changes (MACs), helping channel partners deliver turnkey services.
Our Experts are
Standing by
If your organization needs a secure, flexible, and scalable communications solution backed by white-glove service, please contact us for a free consultation.