Cloud9ai

Unlock new revenue with Cloud9ai

Every day, channel partners talk to clients and prospects who want to add AI capabilities, integrate Mitel technology with their CRMs and business applications, modernize their contact centers, or expand their unified communications environments.

Cloud9ai can fill gaps in channel partners’ in-house capabilities or provide a full turnkey solution, enabling channel partners to take full advantage of those opportunities. As a Mitel Platinum Partner, Cloud9 Infrastructure knows Mitel technology and the challenges channel partners and their clients face.

New revenue opportunities for channel partners

Cloud9ai helps channel partners expand deal size, introduce advanced capabilities, and compete for opportunities that previously required third-party specialists. Expertise includes:

AI & Intelligent Automation

  • AI-powered voicemail transcription and CRM summaries
  • Virtual AI receptionists integrated with Mitel and other applications
  • Real-time transcription, sentiment analysis, and QA insights
  • Contact center AI agent assist and workflow automation

System Integration & Workflow Optimization

  • IVR-to-CRM integrations and intelligent screen pops
  • Azure microservices triggered by telephony events
  • Advanced routing logic and IVR modernization
  • Unified orchestration of voice and digital channels

Hosted Platform Enhancements

  • AI-powered reception and voicemail services
  • Enhanced reporting and analytics packages
  • Shared AI microservices across hosted environments

AI + custom programming = opportunities

If your clients need a secure, flexible, and scalable communications solution that harnesses the power of AI, backed by 100% US-based white-glove service, please contact us for a free consultation.

Our Experts are

Standing by

If your organization needs a secure, flexible, and scalable communications solution backed by white-glove service, please contact us for a free consultation.