by Kaitlyn Cote | October 23, 2026 | Cloud9 Infrastructure News
Your customers’ sales teams, support desks, and back offices all work differently, and Mitel Workforce Experience (WX) is designed to match each of them. Unlike communication platforms that lock users into a standard, enterprise-wide interface, Mitel WX adapts to each...
by Kaitlyn Cote | August 4, 2026 | Cloud9 Infrastructure News
Every organization and prospect that channel partners talk to wants AI. Now. The problem is they treat it like every other type of software: buy it, deploy it, done. But that’s not the best way to think about or manage AI. Traditional one-time deployments break down...
by Kaitlyn Cote | June 23, 2026 | VOIP Networks News
Artificial intelligence is advancing at a staggering pace. New models, features, integrations, and capabilities seem to emerge almost daily. For organizations trying to improve customer service, automate routine tasks, and operate more efficiently, the opportunity is...
by Kaitlyn Cote | May 28, 2026 | VOIP Networks News
Artificial Intelligence (AI) that makes customers happier. Quick, accurate highlights from any voicemail that can be skimmed in seconds. An upgrade that boosts the number of people who answer your organization’s calls by 56% (and ups incremental income by 18-20%)....
by Kaitlyn Cote | May 21, 2026 | Cloud9 Infrastructure News
Artificial Intelligence (AI) that makes customers happier. Quick, accurate highlights from any voicemail that can be skimmed in seconds. An upgrade that boosts the number of people who answer your organization’s calls by 56% (and ups incremental income by 18-20%)....
