by Hope Weil | June 13, 2022 | News
Many industries are dealing with shortages and other supply-chain issues, and telecommunications is no exception. Consumers may be willing to wait a few weeks for a new vehicle, or temporarily make do without certain features that require a back-ordered computer chip....
by Hope Weil | May 24, 2022 | News
As the pandemic begins to recede, many organizations are maintaining a remote or hybrid workforce. Most of these companies place a high priority on seamless communications between staff and clients, whether staff is on-site or working remotely. In addition, many...
by Hope Weil | May 24, 2022 | News
Many people have misconceptions about arthritis. It only affects senior citizens. Most people with arthritis only have a few aches and pains. Arthritis is affected by the weather, the climate, and diet. None of those myths is true. That’s why VOIP Networks will be a...
by Jessica Condon | February 22, 2022 | News
A pop-up that shows an agent the customer’s account information as the agent is answering the call. A chatbot that uses artificial intelligence to answer customer questions quickly and accurately. A forecaster that tells a call center supervisor whether they have the...
by Jessica Condon | April 26, 2021 | News
CHERRY HILL, N.J. (April 27, 2020) — Can a world-renowned university continue to provide a high-quality education, conduct research, and collaborate in the midst of a global pandemic? With a Unified Communications as a Service (UCaaS) system that makes it easy for...
