by Kaitlyn Cote | April 3, 2024 | VOIP Networks News
BACKGROUND With eight branches in New Jersey and Pennsylvania and a not-for-profit mission, First Harvest Credit Union had to provide excellent, reliable service to its members as cost-effectively as possible. The credit union has a busy contact center in its main...
by Kaitlyn Cote | March 20, 2024 | Cloud9 Infrastructure News
Choosing an infrastructure for your clients’ MiVoice Business (MiVB) licenses isn’t an easy decision, and Mitel channel partners have several options. Only one of those options is a Mitel Platinum Partner and Mitel Exclusive Partner with decades of experience with...
by Kaitlyn Cote | February 29, 2024 | VOIP Networks News
For the public sector, reliable, full-featured communications can literally be the difference between life and death. It can mean that taxpayers and stakeholders receive efficient, cost-effective service, answers, and help, no matter what they need. VOIP Networks has...
by Kaitlyn Cote | February 29, 2024 | Cloud9 Infrastructure News
For the second year in a row, Cloud9 Infrastructure is a Platinum sponsor of Mitel Next. The reason is simple: no other single industry event offers channel partners as many opportunities to learn, grow, form new partnerships, and build your business as Mitel Next....
by Kaitlyn Cote | January 30, 2024 | Cloud9 Infrastructure News
Sometimes the cavalry comes via technology, rather than riding over the hill on horses. When a major client’s communication system went down because of a critical system outage, Unified Technologies implemented a temporary solution on Cloud9 Infrastructure within a...