by tarink | February 9, 2021 | VOIP Networks News
As the digital world continues its rapid growth, there is a need for quality services that can keep up with the changing landscape and utilize advances in technology. As a result, organizations are looking at cloud and AI tools to provide a better experience for their...
by tarink | February 3, 2020 | VOIP Networks News
The 5G revolution has arrived, and it is gaining momentum at an unprecedented rate. While its journey has been years in the making, 2020 marks the year that we can expect to see a rapid increase in the number of sites with 5G connectivity. This new generation in...
by tarink | December 3, 2019 | VOIP Networks News
Customer experience and call centers have evolved greatly over the past few years. Virtual technology and cloud communications have risen to the forefront of the conversation and continue to impact the business landscape. Here are some of the top customer experience...
by tarink | August 5, 2019 | VOIP Networks News
It’s no secret that artificial intelligence (AI) is revolutionizing the workforce, and effective collaboration is at the forefront. In fact, collaboration and AI technology need to be leveraged together in order for successful digital transformation. In doing so,...
by tarink | March 29, 2019 | VOIP Networks News
As digital transformation progresses, the business market is seeing a major shift in customer experience and support. As part of human nature, consumers are ever-evolving and there is a need for companies to keep up. To do so, industry leaders are turning to the...