by Kaitlyn Cote | July 23, 2024 | VOIP Networks News
When people talk about the cloud, the image is of something vague “up there” that everyone shares and uses. And that can be true. (Not really the “up there” part; clouds run on servers located in data centers here on Earth.) Organizations can have their very own...
by Kaitlyn Cote | June 25, 2024 | VOIP Networks News
The benefits of a cloud-based system are many: it’s flexible, can be accessed from almost anywhere, and adding capabilities and integrating the system with other software is relatively easy. The benefits of an on-premises system are also many: easy to manage and...
by Kaitlyn Cote | April 19, 2024 | VOIP Networks News
Integrating advanced texting capabilities into your communications just got easier. Cloud9 TextMe can text-enable business telephone numbers, sending business text messages without exposing employees’ personal contact information. Cloud9 TextMe is a robust,...
by Kaitlyn Cote | April 15, 2024 | Cloud9 Infrastructure News
Cloud9 Infrastructure now offers one of the most-requested capabilities for channel partners and the clients they serve: texting. Your customers can now text-enable their business telephone numbers, sending business text messages without exposing employees’ personal...
by Kaitlyn Cote | April 3, 2024 | VOIP Networks News
BACKGROUND With eight branches in New Jersey and Pennsylvania and a not-for-profit mission, First Harvest Credit Union had to provide excellent, reliable service to its members as cost-effectively as possible. The credit union has a busy contact center in its main...
