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Understanding the Impact of AI in UC to Enhance Customer Experience

Understanding the Impact of AI in UC to Enhance Customer Experience

by tarink | March 28, 2018 | VOIP Networks News

Increasingly, businesses are using artificial intelligence (AI) in unified communications (UC) to streamline customer experiences. As we discuss in our previous article, UC is shifting from a simple communication platform to a critical link for businesses and their...
5 Ways The IoT is Transforming Customer Experience [Infographic]

5 Ways The IoT is Transforming Customer Experience [Infographic]

by tarink | January 30, 2018 | VOIP Networks News

The adoption of the Internet of Things (IoT) is rapidly growing among consumers. Smart device sales are on an incline, from phones to sound systems and even intelligent thermostats. Emerging as a priority for businesses, the IoT is currently the strongest tool...
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