by tarink | July 19, 2021 | VOIP Networks News
Few things are more frustrating to customers than having to repeat the same information over and over. A customer emails a question or complaint. They call to follow up and have to repeat everything. Or they start an online chat and, again, they have to start from...
by tarink | April 26, 2021 | VOIP Networks News
CHERRY HILL, N.J. (April 27, 2020) — Can a world-renowned university continue to provide a high-quality education, conduct research, and collaborate in the midst of a global pandemic? With a Unified Communications as a Service (UCaaS) system that makes it easy for...
by tarink | April 22, 2021 | VOIP Networks News
CHERRY HILL, N.J. (April 23, 2020) — For a hospital, the ability for medical personnel, families, patients, and other stakeholders to quickly, efficiently, and accurately communicate is critical. That’s what Community Memorial Hospital, a rural hospital in New York...
by tarink | February 9, 2021 | VOIP Networks News
As the digital world continues its rapid growth, there is a need for quality services that can keep up with the changing landscape and utilize advances in technology. As a result, organizations are looking at cloud and AI tools to provide a better experience for their...
by tarink | July 31, 2020 | VOIP Networks News
Since the COVID-19-related shutdowns began, working from home has shifted from novelty to necessity. While remote work may not be new, day-to-day operations for many businesses have certainly required adjustment. Now that we are months into the pandemic, we are...
