by Jessica Condon | August 25, 2021 | News
Many businesses are finding that their old, on-premises telecommunication system is rapidly becoming outdated. It lacks capabilities that would make the organization more efficient. It’s cumbersome to manage a hybrid workforce with some staff on-site and others...
by Jessica Condon | July 19, 2021 | News
Few things are more frustrating to customers than having to repeat the same information over and over. A customer emails a question or complaint. They call to follow up and have to repeat everything. Or they start an online chat and, again, they have to start from...
by Jessica Condon | April 22, 2021 | News
CHERRY HILL, N.J. (April 23, 2020) — For a hospital, the ability for medical personnel, families, patients, and other stakeholders to quickly, efficiently, and accurately communicate is critical. That’s what Community Memorial Hospital, a rural hospital in New York...
by Aubrèe Mercure | December 7, 2020 | News
The new era of the workplace has called on business professionals to be innovative and agile in finding ways for colleagues to come together. While hosting virtual events has been a concept since the nineties, their popularity has skyrocketed in 2020 due to the social...
by Aubrèe Mercure | November 2, 2020 | News
Moving forward into a work culture transformed by COVID-19, we are now entering another phase: hybrid work models. As more companies are implementing hybrid approaches to remote and in-office work, business leaders are faced with the unique challenge of ensuring the...
