by tarink | July 19, 2021 | VOIP Networks News
Few things are more frustrating to customers than having to repeat the same information over and over. A customer emails a question or complaint. They call to follow up and have to repeat everything. Or they start an online chat and, again, they have to start from...
by tarink | May 24, 2021 | VOIP Networks News
Multi-instance vs. multi-tenant may sound like an obscure debate telecom engineers might have at happy hour. But if you want a system with maximum performance, reliability, and security, it’s an important question to ask. Chances are, your UCaaS partner set up your...
by tarink | October 2, 2017 | VOIP Networks News
Our partner, Mitel, has developed MiTeam Collaboration Software, the latest upgrade in Unified Communications. It is an application that brings together different methods of communication into one integrated and easily-accessible workstream. This collaborative...
