by Kaitlyn Cote | January 6, 2025 | Cloud9 Infrastructure News
Do your clients and prospects know what artificial intelligence (AI) can do for them? AI can do things every call center manager has dreamed of, but never thought could happen: Improve the customer experience. Generate advanced metrics that guide strategic planning....
by Kaitlyn Cote | December 3, 2024 | Cloud9 Infrastructure News
Chances are, you may encounter a prospect who wants to add or replace an on-premises system. That’s what they know. That’s what they’re comfortable with. That’s what they’re asking you to provide. And why wouldn’t you? After all, the customer knows what they want. But...
by Kaitlyn Cote | November 11, 2024 | Cloud9 Infrastructure News
Do you have clients or prospects who have an on-premises system that they feel secure with but who could really benefit from everything a cloud-based system has to offer? If every client had similar communications needs, your job would be much simpler. But many...
by Kaitlyn Cote | October 17, 2024 | Cloud9 Infrastructure News
A hybrid workforce requires a high-performance communications system. Seamless communication, no matter where workers are, calls for a robust, scalable, flexible system with redundancy and safeguards from beginning to end. If clients can’t communicate when and how...
by Kaitlyn Cote | September 3, 2024 | Cloud9 Infrastructure News
Cloud9 Infrastructure offers an enterprise cloud solution designed for any organization that requires the highest level of security, reliability, and uptime. For large organizations that use Mitel MiVoice Business (MiVB) or MX-ONE licenses, Cloud9 Infrastructure is...
