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VOIP Networks Gives Community Memorial Hospital Healthier, More Robust Telecommunications

VOIP Networks Gives Community Memorial Hospital Healthier, More Robust Telecommunications

by tarink | April 22, 2021 | VOIP Networks News

CHERRY HILL, N.J. (April 23, 2020) — For a hospital, the ability for medical personnel, families, patients, and other stakeholders to quickly, efficiently, and accurately communicate is critical. That’s what Community Memorial Hospital, a rural hospital in New York...
How Contact Centers Can Leverage AI to Improve Customer Experience

How Contact Centers Can Leverage AI to Improve Customer Experience

by tarink | February 9, 2021 | VOIP Networks News

As the digital world continues its rapid growth, there is a need for quality services that can keep up with the changing landscape and utilize advances in technology. As a result, organizations are looking at cloud and AI tools to provide a better experience for their...
VOIP Networks Awarded as One of Mitel’s Top Partners

VOIP Networks Awarded as One of Mitel’s Top Partners

by tarink | March 3, 2020 | VOIP Networks News

CHERRY HILL, N.J. (March 3, 2020) — VOIP Networks, a leading provider of Mitel-powered unified communications (UC) solutions, was recently named a multiple winner during Mitel’s Partner Awards for the Americas event. New York-based VOIP Networks was one of only two...
Top Customer Experience Technologies: Customer Support Trends 2019

Top Customer Experience Technologies: Customer Support Trends 2019

by tarink | December 3, 2019 | VOIP Networks News

Customer experience and call centers have evolved greatly over the past few years. Virtual technology and cloud communications have risen to the forefront of the conversation and continue to impact the business landscape. Here are some of the top customer experience...
VoIP for Customer Service: Raising the Bar for Business

VoIP for Customer Service: Raising the Bar for Business

by tarink | September 3, 2019 | VOIP Networks News

Most businesses hold service at their core. Regardless of your offering, the level of service you provide is an important factor in a customer’s decisions to continue patronizing your company. Poor service can cost a business millions (or more) per year. That...
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