by tarink | March 29, 2019 | VOIP Networks News
As digital transformation progresses, the business market is seeing a major shift in customer experience and support. As part of human nature, consumers are ever-evolving and there is a need for companies to keep up. To do so, industry leaders are turning to the...
by tarink | May 21, 2018 | VOIP Networks News
The goal of any business is to offer positive customer experience, efficiency, and, of course, sell as much as possible. However, being a market leader is no longer dependent on the best service, product, or price. Market leadership within any industry is now...
by tarink | March 28, 2018 | VOIP Networks News
Increasingly, businesses are using artificial intelligence (AI) in unified communications (UC) to streamline customer experiences. As we discuss in our previous article, UC is shifting from a simple communication platform to a critical link for businesses and their...
by tarink | February 28, 2018 | VOIP Networks News
Unified communications (UC) is currently in a stage of transformation, moving from a simple platform for workplace collaboration to a pivotal link for powerful business software integrations. Key players in this UC evolution are application programming interfaces...
![5 Ways The IoT is Transforming Customer Experience [Infographic]](https://voipnetworks.com/wp-content/uploads/2018/01/Ways-The-IoT-is-Transforming-Customer-Experience.jpg)
by tarink | January 30, 2018 | VOIP Networks News
The adoption of the Internet of Things (IoT) is rapidly growing among consumers. Smart device sales are on an incline, from phones to sound systems and even intelligent thermostats. Emerging as a priority for businesses, the IoT is currently the strongest tool...
