by tarink | February 22, 2022 | VOIP Networks News
A pop-up that shows an agent the customer’s account information as the agent is answering the call. A chatbot that uses artificial intelligence to answer customer questions quickly and accurately. A forecaster that tells a call center supervisor whether they have the...
by tarink | April 26, 2021 | VOIP Networks News
CHERRY HILL, N.J. (April 27, 2020) — Can a world-renowned university continue to provide a high-quality education, conduct research, and collaborate in the midst of a global pandemic? With a Unified Communications as a Service (UCaaS) system that makes it easy for...
by tarink | April 22, 2021 | VOIP Networks News
CHERRY HILL, N.J. (April 23, 2020) — For a hospital, the ability for medical personnel, families, patients, and other stakeholders to quickly, efficiently, and accurately communicate is critical. That’s what Community Memorial Hospital, a rural hospital in New York...
by tarink | February 9, 2021 | VOIP Networks News
As the digital world continues its rapid growth, there is a need for quality services that can keep up with the changing landscape and utilize advances in technology. As a result, organizations are looking at cloud and AI tools to provide a better experience for their...
by tarink | March 3, 2020 | VOIP Networks News
CHERRY HILL, N.J. (March 3, 2020) — VOIP Networks, a leading provider of Mitel-powered unified communications (UC) solutions, was recently named a multiple winner during Mitel’s Partner Awards for the Americas event. New York-based VOIP Networks was one of only two...
