by Puja Das | June 11, 2024 | Cloud9 Infrastructure News
Towner Communications Systems (TCS) of Jefferson City, Mo., has been a long-time Mitel dealer for decades, almost exclusively offering Mitel solutions to customers. When Mitel FLEX was released, the company embraced the new platform so successfully that it was named...
by tarink | June 6, 2024 | Cloud9 Infrastructure News
When Mitel announced the end of life (EOL) for MiVoice Call Recording (MiVCR) (formerly OAISYS), channel partners knew they needed to think about migrating their clients to another call recording solution. That time is now. Per Mitel, “as of June 30, 2024, the Mitel...
by Kaitlyn Cote | April 19, 2024 | VOIP Networks News
Integrating advanced texting capabilities into your communications just got easier. Cloud9 TextMe can text-enable business telephone numbers, sending business text messages without exposing employees’ personal contact information. Cloud9 TextMe is a robust,...
by Kaitlyn Cote | April 15, 2024 | Cloud9 Infrastructure News
Cloud9 Infrastructure now offers one of the most-requested capabilities for channel partners and the clients they serve: texting. Your customers can now text-enable their business telephone numbers, sending business text messages without exposing employees’ personal...
by Kaitlyn Cote | April 3, 2024 | VOIP Networks News
BACKGROUND With eight branches in New Jersey and Pennsylvania and a not-for-profit mission, First Harvest Credit Union had to provide excellent, reliable service to its members as cost-effectively as possible. The credit union has a busy contact center in its main...
