Insights

Do you have clients or prospects who have an on-premises system that they feel secure with but who could really benefit from everything a cloud-based system has to offer?

If every client had similar communications needs, your job would be much simpler. But many clients and prospects, especially those with significant investments in on-premises systems, aren’t ready to go all-in on the benefits of a managed private cloud.

This is especially true when a provider offers a standardized UCaaS system. That system may seem easier to recommend; however, “one size fits all” thinking too often results in serious compromises for your clients.

Here’s how to help clients remain in their comfort zone and still reap the benefits of a managed private cloud built on Cloud9 Infrastructure technology.

The Limitations of On-Premises

An on-premises system is generally simpler for clients to manage and implement. Users and managers understand the capabilities, and on-premises systems allow clients to manage their own changes, as well as control costs and efficiency.

At the same time, purely on-premises technology can have serious drawbacks:

  • Compromised compliance
  • Security limitations
  • Stifled innovation
  • Reduced resilience

A natural disaster or other issue can limit or eliminate communications. A single security breach can compromise the entire system, and complying with ever-evolving regulations can be difficult or costly. Additionally, remote workers and the customers they serve typically won’t have the same experience they would if the workers were on-site.

Most importantly, many capabilities that are simple to implement in the cloud may be difficult or impossible to incorporate into an on-premises system. Too often, an on-premises system provides predictability at the cost of stifling innovation.

Testing Cloud Communications

Many clients and prospects aren’t ready to commit to unified cloud communications, even though that technology offers a long list of benefits. For those clients and prospects, the answer incorporates the best of both worlds: a hybrid cloud solution that offers the cloud’s scalability, reliability/redundancy, and flexibility without sacrificing control over sensitive data.

Setting up a hybrid cloud proof of concept (POC) system, which allows clients or prospects to experience those benefits before making a buying decision, is relatively simple when starting with Cloud9 Infrastructure. Our managed private cloud infrastructure as a service (IaaS) offering combines the flexibility of cloud communications with the control and security of on-premises, plus the added advantage of geographical redundancy and ease of expansion.

Unlike providers who are the telecommunications equivalent of a big box store, Cloud9 Infrastructure doesn’t require your clients to change how they operate. Instead, Cloud9 Infrastructure can be configured to support your clients’ operations and integrate seamlessly with their existing CRM, ERP, etc., software and on-premises systems.

To this end, we recently migrated the communications for a large school district to a managed private cloud hosted in two resilient (active/active) data centers. Additionally, each of their schools has a local, on-site controller to maintain communications in case of internet disruption and for local survivability.

Cloud9 Infrastructure can work with you to integrate every aspect of a hybrid cloud solution for maximum efficiency, flexibility, security, and scalability. For many clients and prospects, hands-on experience with a hybrid cloud system allays any misgivings and convinces them to deploy a managed private cloud as part of their communications system.

A Full-Service Partnership

Cloud9 Infrastructure offers channel partners unparalleled sales and sales engineering support, from designing the initial POC system to providing technical support to channel partners. We can work behind the scenes, leaving all client contact with channel partners, or directly work with clients and prospects to answer questions and help them take advantage of every benefit of a hybrid cloud system.

Our end-to-end, turnkey solution increases the value you bring to clients with your MiVoice Business (MiVB) licenses and associated Mitel applications, whether they are already using cloud-based technology or are curious about how it might benefit them. We provide white-glove, U.S.-based support around the clock, 7 days per week, to Mitel channel partners. As a Mitel Platinum Partner and a Mitel-exclusive partner, fully endorsed by Mitel, Cloud9 Infrastructure can provide the infrastructure and services you and your clients need while you retain and manage the client relationship.

Please contact us today at 800.947.0007, email mitel@cloud9infrastructure.com, or visit cloud9infrastructure.com.

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If your organization needs a secure, flexible, and scalable communications solution backed by white-glove service, please contact us for a free consultation.