by Kaitlyn Cote | December 3, 2024 | VOIP Networks News
With softphones, cell phones, wireless headsets, and every other way employees can communicate, many organizations are either eliminating desk phones or thinking about it. And with many employees working remotely, often using their own phones or a company-issued cell...
by Kaitlyn Cote | December 3, 2024 | Cloud9 Infrastructure News
Chances are, you may encounter a prospect who wants to add or replace an on-premises system. That’s what they know. That’s what they’re comfortable with. That’s what they’re asking you to provide. And why wouldn’t you? After all, the customer knows what they want. But...
by Kaitlyn Cote | November 11, 2024 | VOIP Networks News
Artificial Intelligence (AI) can turbocharge the customer experience, add new levels of efficiency, boost employee morale, offer seamless integration across hybrid work environments, and improve metrics across the board. When combined with Mitel technology, the...
by Kaitlyn Cote | November 11, 2024 | Cloud9 Infrastructure News
Do you have clients or prospects who have an on-premises system that they feel secure with but who could really benefit from everything a cloud-based system has to offer? If every client had similar communications needs, your job would be much simpler. But many...
by Kaitlyn Cote | October 28, 2024 | VOIP Networks News
No matter what an organization does, a high-performance communications system offers many competitive advantages (even if the organization has no “competition” per se): Increased efficiency Higher staff morale Greater loyalty and better relationships with clients,...
