by Kaitlyn Cote | January 28, 2025 | VOIP Networks News
With the end of the fiscal year and the start of the next on the horizon, many schools are considering upgrades and changes to their communications system. Money in the budget that has yet to be spent, or a new allocation for the new fiscal year, is an excellent...
by Kaitlyn Cote | January 28, 2025 | Cloud9 Infrastructure News
Now is the time when schools and other educational institutions are planning their budgets for the next fiscal year. For many, reevaluating their communications system’s cost, efficiency, capabilities, and emergency with an eye towards upgrading or replacement is part...
by Kaitlyn Cote | January 6, 2025 | VOIP Networks News
Artificial intelligence, or AI, can do things every call center manager has dreamed of, but never thought could happen. Improve the customer experience. Generate advanced metrics that are critical to strategic planning. Cut costs. Boost efficiency. Free human...
by Kaitlyn Cote | January 6, 2025 | Cloud9 Infrastructure News
Do your clients and prospects know what artificial intelligence (AI) can do for them? AI can do things every call center manager has dreamed of, but never thought could happen: Improve the customer experience. Generate advanced metrics that guide strategic planning....
by Kaitlyn Cote | December 3, 2024 | VOIP Networks News
With softphones, cell phones, wireless headsets, and every other way employees can communicate, many organizations are either eliminating desk phones or thinking about it. And with many employees working remotely, often using their own phones or a company-issued cell...
