by Kaitlyn Cote | February 25, 2025 | Cloud9 Infrastructure News
Clients and prospects require programming as part of their communications system. It may be as simple as adding a capability to existing phones or as complex as integrating their unified communications system with existing CRM, ERP, ticketing, and other software. They...
by Kaitlyn Cote | January 28, 2025 | VOIP Networks News
With the end of the fiscal year and the start of the next on the horizon, many schools are considering upgrades and changes to their communications system. Money in the budget that has yet to be spent, or a new allocation for the new fiscal year, is an excellent...
by Kaitlyn Cote | January 28, 2025 | Cloud9 Infrastructure News
Now is the time when schools and other educational institutions are planning their budgets for the next fiscal year. For many, reevaluating their communications system’s cost, efficiency, capabilities, and emergency with an eye towards upgrading or replacement is part...
by Kaitlyn Cote | January 6, 2025 | VOIP Networks News
Artificial intelligence, or AI, can do things every call center manager has dreamed of, but never thought could happen. Improve the customer experience. Generate advanced metrics that are critical to strategic planning. Cut costs. Boost efficiency. Free human...
by Kaitlyn Cote | January 6, 2025 | Cloud9 Infrastructure News
Do your clients and prospects know what artificial intelligence (AI) can do for them? AI can do things every call center manager has dreamed of, but never thought could happen: Improve the customer experience. Generate advanced metrics that guide strategic planning....
