Cloud9ai
Bring AI to life with Cloud9ai
Organizations are increasingly interested in how new capabilities can make their unified communications system an even greater asset. Many are exploring ways to add AI, integrate unified communications (UC) with business systems, or streamline their contact centers.
Leveraging the power of multiple AI providers, Cloud9ai, a division of VOIP Networks, designs, integrates, and supports custom solutions that embed AI directly into an organization’s operations.
One resource, multiple options
VOIP Networks, supplemented by Cloud9ai, can provide a complete, turnkey UC system, add AI and other capabilities to an existing system, or virtually anything in between.
- A direct SIP peering connection with IntelePeer enables real-time voice workflows without the limitations of standard integrations.
- Experience across a wide range of platforms—including OpenAI, Google, Microsoft Azure AI Foundry, and Talkative—gives organizations the flexibility to incorporate the best tools for their needs.
- Hybrid and cloud-based solutions are hosted on an industry-leading managed private cloud, offering superior security, scalability, and reliability.
Organizations have a single, responsive point of contact regardless of the project’s scope.
Turn everyday communications into smarter, AI-driven workflows
These capabilities embed AI directly into your communications environment, helping your team work more efficiently, respond faster, and streamline everyday tasks.
AI Automation & Insights
- AI-powered voicemail transcription and CRM summaries
- Virtual AI receptionists integrated with Mitel and other applications
- Real-time transcription, sentiment analysis, and QA insights
- Contact center AI agent assist and workflow automation
System Integration & Workflow Optimization
- IVR-to-CRM integrations and intelligent screen pops
- Azure microservices triggered by telephony events
- Advanced routing logic and IVR modernization
- Unified orchestration of voice and digital channels
Platform Enhancements & Analytics
- AI-powered reception and voicemail services
- Enhanced reporting and analytics packages
- Shared AI microservices across hosted environments
AI + Custom Programming = Smarter Communications Workflows
White-glove service and support
VOIP Networks can design, deploy, and support three types of systems: on-premises, hybrid, or cloud-based, hosted on an industry-leading managed private cloud. All users receive 100% U.S.-based, white-glove support, 24/7/365, from engineers who are experts in Mitel technology, AI, and the rapidly evolving convergence of UC, contact center platforms, and cloud services. VOIP Networks also provides full training for managers and staff to help them get the most from their system.
Our Experts are
Standing by
If your organization needs a secure, flexible, and scalable communications solution backed by white-glove service, please contact us for a free consultation.