For many Mitel channel partners, Jenne and ScanSource provide far more than technology distribution services. These distributors serve as key strategic partners, offering hands-on assistance with designing and selling Unified Communication solutions. Now Jenne and ScanSource make it easier than ever for channel partners to sell Mitel MiVoice Business (MiVB) licensing. They provide not only Mitel software licenses and hardware but also a Mitel-exclusive infrastructure offering, Cloud9 Infrastructure. 

An Infrastructure Designed for Mitel

Cloud9 Infrastructure is the only Mitel-endorsed IaaS (Infrastructure as a Service) provider that is also a Mitel-exclusive, Platinum dealer aligned with Jenne and ScanSource for procurement purposes. Just as these distributors simplify sales and fulfillment, Cloud9 Infrastructure extends that simplicity by offering a Mitel-exclusive infrastructure to host a channel partner’s MiVB licenses. The channel partner’s preferred distributor serves as a single source for hardware, software, licensing, training, and support services. 

For example, when requesting a quote from Jenne or ScanSource or finalizing a deal, channel partners now have the option of putting a Mitel Unified Communications system in a fully compliant, all-inclusive data center that maximizes the value they offer to customers.

Outsource the Hassles. Keep the Relationship.

Cloud9 Infrastructure provides a turnkey Mitel infrastructure solution with a critical benefit: the channel partner owns the relationship with the client. Cloud9 Infrastructure can provide a comprehensive service that includes system design, remote programming services, U.S.-based support, billing, and regulatory compliance, but the company Cloud9 Infrastructure will never compromise a channel partner’s relationship with a client or prospect. The customer remains with the channel partner. Period.

Channel partners who require fewer services, rather than a complete system, will also find Cloud9 Infrastructure to be a flexible IaaS partner.

An Exclusive Focus on Mitel

By specializing solely in Mitel technology, Cloud9 Infrastructure can provide channel partners with white-glove support and service, including the following;

  • U.S.-based support 24/7/365 for you 
  • Remote programming and support services 
  • Technical assistance with APIs and integrating Mitel technology with your clients’ existing systems
  • All regulatory compliance and licensing, including e911
  • One point of contact for all questions and support

And, as mentioned above, the client relationship remains with you, not with Cloud9 Infrastructure, and Cloud9 Infrastructure will not compete with you for your customers.  Cloud9 Infrastructure follows a very strict non-compete code of conduct and follows Mitel’s same rules of engagement.

Cloud9 Infrastructure and Mitel

Cloud9 infrastructure is a Mitel-approved and -endorsed IaaS provider. In fact, our relationship with Mitel stretches back nearly four decades, when most communication systems were on-premises. End users benefit from our deep understanding of Mitel’s hardware and technology, ensuring that organizations can take advantage of all their system’s capabilities.

To learn more, please contact us by calling 800.947.0007, emailing at, or visiting

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How To Choose The Right Infrastructure Provider

Channel partners have several options when choosing the right Infrastructure as a Service (IaaS) provider. Learn what to look for when evaluating IaaS solutions.


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If your organization needs a secure, flexible, and scalable communications solution backed by white-glove service, please contact us for a free consultation.