by tarink | August 25, 2021 | VOIP Networks News
Many businesses are finding that their old, on-premises telecommunication system is rapidly becoming outdated. It lacks capabilities that would make the organization more efficient. It’s cumbersome to manage a hybrid workforce with some staff on-site and others...
by tarink | July 19, 2021 | VOIP Networks News
Few things are more frustrating to customers than having to repeat the same information over and over. A customer emails a question or complaint. They call to follow up and have to repeat everything. Or they start an online chat and, again, they have to start from...
by tarink | May 24, 2021 | VOIP Networks News
Multi-instance vs. multi-tenant may sound like an obscure debate telecom engineers might have at happy hour. But if you want a system with maximum performance, reliability, and security, it’s an important question to ask. Chances are, your UCaaS partner set up your...
by tarink | April 26, 2021 | VOIP Networks News
CHERRY HILL, N.J. (April 27, 2020) — Can a world-renowned university continue to provide a high-quality education, conduct research, and collaborate in the midst of a global pandemic? With a Unified Communications as a Service (UCaaS) system that makes it easy for...
by tarink | December 7, 2020 | VOIP Networks News
The new era of the workplace has called on business professionals to be innovative and agile in finding ways for colleagues to come together. While hosting virtual events has been a concept since the nineties, their popularity has skyrocketed in 2020 due to the social...
