by Kaitlyn Cote | September 3, 2025 | VOIP Networks News
Artificial Intelligence (AI) is more than a buzzword. By integrating AI technology into Mitel contact centers, organizations can use the wealth of information in their knowledge bases to enhance and transform every aspect of the client experience. The benefits are...
by Kaitlyn Cote | July 28, 2025 | Cloud9 Infrastructure News
Vendors provide a product or service that companies use themselves, use on behalf of their clients, or resell to their clients. Partners, on the other hand, collaborate with organizations to help them expand their client bases, improve their operations, and build...
by Kaitlyn Cote | July 11, 2025 | VOIP Networks News
Compliance has probably caused more sleepless nights than almost any other business issue. If an employee skips a legally required disclosure during a client call, or a quarterly form isn’t filed by the deadline, regulators start combing through records and asking...
by Kaitlyn Cote | June 17, 2025 | VOIP Networks News
Various situations require organizations to notify many people quickly. These cases range from crises, such as an active shooter on campus or a building flood, to daily company updates, such as parking instructions or a weather-related closure. If a server goes...
by Kaitlyn Cote | May 8, 2025 | VOIP Networks News
Mitel recently announced that tariffs will mean price increases on certain equipment as of June 1. VOIP Networks offers several options for clients to avoid those price increases, even if they don’t need equipment now. What Products Are Affected? As of June 1, the...
