by Kaitlyn Cote | January 6, 2026 | VOIP Networks News
The newest Mitel contact center offering, Mitel CX, is far more than just a new name. This award-winning, AI-driven platform not only boosts efficiency and delivers a better customer experience, but also provides organizations with in-depth insights to improve...
by Kaitlyn Cote | December 12, 2025 | Cloud9 Infrastructure News
When MiVoice Connect reaches its end of life (EOL) on December 31, Mitel will no longer support it with software updates, security patches, or additional capabilities. The good news: MiVoice Business (MiVB) offers transitioning organizations a long list of new...
by Kaitlyn Cote | November 18, 2025 | VOIP Networks News
For decades, all communications systems were on-premises. Then came unified communication as a service (UCaaS), or cloud-based communications, which offered new capabilities and flexibility. But not every company wanted to migrate its entire communications solution to...
by Kaitlyn Cote | November 18, 2025 | Cloud9 Infrastructure News
Thanks to our incredible channel partners, Cloud9 Infrastructure’s services have dramatically increased, allowing us to steeply discount our core IaaS services. Lower prices will make it even easier for channel partners to sell a Mitel managed private cloud solution...
by Kaitlyn Cote | November 18, 2025 | Cloud9 Infrastructure News
A few years ago, Forerunner Technologies made a major move into Mitel technology. As an enterprise-level communications partner with clients in 44 states, the company was product agnostic but saw adding Mitel expertise as a potential pathway to additional growth....
