by Kaitlyn Cote | November 18, 2025 | VOIP Networks News
For decades, all communications systems were on-premises. Then came unified communication as a service (UCaaS), or cloud-based communications, which offered new capabilities and flexibility. But not every company wanted to migrate its entire communications solution to...
by Kaitlyn Cote | November 18, 2025 | Cloud9 Infrastructure News
Thanks to our incredible channel partners, Cloud9 Infrastructure’s services have dramatically increased, allowing us to steeply discount our core IaaS services. Lower prices will make it even easier for channel partners to sell a Mitel managed private cloud solution...
by Kaitlyn Cote | November 18, 2025 | Cloud9 Infrastructure News
A few years ago, Forerunner Technologies made a major move into Mitel technology. As an enterprise-level communications partner with clients in 44 states, the company was product agnostic but saw adding Mitel expertise as a potential pathway to additional growth....
by Kaitlyn Cote | October 14, 2025 | VOIP Networks News
Many organizations are thinking about artificial intelligence (AI) but aren’t sure how it can benefit them. The short answer: When implemented by the right partner, this technology can transform both the customer and staff experience. For customers, AI can be an...
by Kaitlyn Cote | September 15, 2025 | VOIP Networks News
Artificial Intelligence (AI) can transform every aspect of the contact center experience for customers, staff, and managers. It can also win awards. Mitel CX, an all-in-one, AI-assisted customer experience management platform, was recently named a 2025 Contact Center...
