Cliff Karpo joined the VOIP Networks team in June 2012 as Vice President of Operations to mentor and support the firm’s Cloud 9 services and on-premises customers. He brings more than three decades of telecommunications experience, having started his career on the installation team of a New York- and New Jersey-based Mitel vendor, where he was trained and certified on all Mitel products.
After a decade as a field technician, Cliff was promoted to installation manager, where he worked closely with sales, sales engineering, and customers to ensure successful installation and implementation. He trained and mentored all installation personnel on product knowledge, installation procedures, requirements, and customer relations. Cliff later advanced to operation manager, overseeing service, installations, and Remote Monitoring and Transmission Systems (RMATS) departments to ensure overall customer satisfaction.
Cliff is an avid trout and steelhead fisherman who enjoys the serenity of the rivers and mountains.