No matter what an organization does, a high-performance communications system offers many competitive advantages (even if the organization has no “competition” per se):
- Increased efficiency
- Higher staff morale
- Greater loyalty and better relationships with clients, members, supporters, vendors, and partners
In short, a better communications system is the foundation of a better operational, employee, and client experience. To understand why, think about Gartner.
Gartner Magic Quadrant
When choosing technology, the industry standard is the Gartner Magic Quadrant.
Put simply, technology and the company behind it fall into one of four groups:
- Niche players
- Challengers
- Visionaries
- Leaders
Two factors are used to group organizations into one of the quadrants: the completeness of the organization’s vision and the ability to execute that vision.
Organizations that score highly in both areas create the gold standard. Those are the leaders.
VOIP Networks is one such company that shares the Gartner standards in providing a managed private cloud service—Cloud9, powered by Mitel technology.
A managed private cloud from VOIP Networks is a high-performing, secure, scalable, flexible system that gives staff and stakeholders an unparalleled experience.
The VOIP Networks Managed Private Cloud Experience
First, all clients receive private, application-specific, dedicated virtual servers rather than a multi-tenant architecture, where organizations share virtual servers and operating systems. A managed private cloud gives each client complete control over applications, operating systems, and every other aspect of the system.
For added security and performance, VOIP Networks virtual servers reside in geographically redundant (active/active) Equinix data centers throughout the United States. Even if a widespread power outage or natural disaster takes one data center out of commission, VOIP Networks’ clients seamlessly continue operations from virtual servers in another data center. Users won’t even notice.
Equinix data centers are considered one of the world’s largest infrastructure companies with a Tier III+ data center ranking.
Most importantly, VOIP Networks provides white-glove service and support to every company of every size. That means U.S.-based support 24/7/365. Users receive the training and support they need. VOIP Networks unified communications (UC) specialists can help in-house IT teams integrate communications with other operations systems, such as billing, ERP, ticketing, CRMs, etc. Organizations can add features, such as AI-driven contact centers, speech recognition, integrated business telephone number texting, etc., during initial set-up or at any time in the future. Whether staff is on-site or remote, staff and clients enjoy a seamless experience.
According to a recent Grammarly survey, poor communication costs U.S. businesses $12,506 per employee per year. VOIP Networks can design, install, and manage a high-performance, secure managed private cloud system that goes straight to the bottom line.
Experience Better Communications, Risk-Free
VOIP Networks provides full set-up, training, and support, so you can quickly and easily take advantage of everything a managed private cloud offers. We also offer a free proof-of-concept installation so you can try the system before making a purchase. In addition, we can help integrate existing applications and hardware with a Cloud9 system in one or many locations.
To learn more and discuss your needs, please contact us at 800.494.0000 or sales@voipnetworks.com.
