Insights

Cloud9 Infrastructure offers an enterprise cloud solution designed for any organization that requires the highest level of security, reliability, and uptime. For large organizations that use Mitel MiVoice Business (MiVB) or MX-ONE licenses, Cloud9 Infrastructure is the leading platform to help those organizations realize all those benefits.

Now, channel partners can offer those same benefits to organizations with as few as 10 users (minimum Cloud9 Infrastructure pricing applies). Instead of referring smaller customers to a non-Mitel provider, channel partners can now keep their customers, fully maintain that relationship, and build recurring revenue streams. For the first time, Cloud9 Infrastructure and everything it offers is available for organizations of all sizes, from 10 users to 100K+ users.

Cloud9 Infrastructure for Small Businesses

Channel partners can offer smaller organizations the same enterprise-level managed private cloud and end-to-end service for a robust, flexible, expandable unified communications system. Unlike most Unified Communications as a Service (UCaaS) providers, Cloud9 Infrastructure provides each organization with its own dedicated, purpose-built virtual servers. Customers have complete control over system upgrades, service windows, and application installations.

As a separate value-added service, Cloud9 Infrastructure can provide Mitel channel partners with the initial remote programming services and 100% ongoing remote programming and support services, if needed.

New Revenue Streams for Channel Partners

With Cloud9 Infrastructure, channel partners own and keep the customer relationship instead of settling for SPIFFs and commissions from third parties. You purchase the Mitel licenses (CapEx or subscription) and keep your customers, and Cloud9 Infrastructure provides the Mitel Infrastructure as a Service (IaaS) solution, including:

  • Unlimited inbound/outbound calling within the 48 contiguous U.S,
  • Intrado e911 services
  • Calculation/collection/remittance of regulatory fees/taxes
  • Billing services (featuring your logo, payable to you)

Cloud9 Infrastructure follows the same rules of engagement as Mitel: we will never compete with you for your customers.

Enterprise-Level Communications for Small Organizations

While price-sensitive customers may be willing to accept the compromises of a UCaaS solution, organizations in sensitive, regulated industries, such as healthcare and finance, can benefit from the reliability offered by Cloud9 Infrastructure’s managed private cloud service. Each client receives multiple dedicated virtual servers for each unique application, located in geo-redundant (active/active) data centers.

Prospects who want the benefits of a managed private cloud—including high-quality, reliable voice communications and enhanced peace of mind—with industry-leading Mitel technology, will find this new Cloud9 Infrastructure offering a perfect fit. So will channel partners.

About Cloud9 Infrastructure

Cloud9 Infrastructure offers an end-to-end, turnkey solution that increases the value you bring to clients with MiVB licenses. We provide white-glove, U.S.-based support around the clock, 7 days per week, to Mitel channel partners. As a Mitel Platinum Partner and a Mitel-exclusive partner, fully endorsed by Mitel, Cloud9 Infrastructure can provide the infrastructure and services you and your clients need while you retain and manage the client relationship.

Please contact us today at 800.947.0007, email mitel@cloud9infrastructure.com, or visit cloud9infrastructure.com.

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If your organization needs a secure, flexible, and scalable communications solution backed by white-glove service, please contact us for a free consultation.