Similar to a busy city intersection, as digital lines of communication become more saturated enterprise employees are less sure where to begin and what to do next. The array of media channels – email, phone, social media text, chat- often… View more
Digital transformation is a journey that progresses an organization toward data-driven business models, typically involving artificial intelligence (AI), big data, and predictive analytics technology. Regardless of your industry, the rewards of driving growth through digital transformation are ready for the… View more
As digital transformation progresses, the business market is seeing a major shift in customer experience and support. As part of human nature, consumers are ever-evolving and there is a need for companies to keep up. To do so, industry leaders… View more
The demand for flexibility in business collaboration has made unified communications (UC) grow in popularity across different markets. From small businesses to enterprises, organizations continue to shift from on-premise to cloud communications systems as business priorities evolve. More than ever,… View more
Over the last several years, the Internet of Things (IoT) has been a key player in the transfer of data to and from the cloud, as well the software that allows businesses to gather analytics based on that data. That… View more
